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Staff will ask for paratransit complaint data and continue discussions about improving service for blind riders; members noted the call system handles about 300 calls while 600 to 800 may be needed.
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The commission believes funding should prioritize improving paratransit rather than relying on changes at the transit hub. Staff will seek complaint data, consult with community partners, and ask a disability rider representative to bring the concerns to the transit advisory board. The commission also plans to review snow-removal enforcement and pothole information.
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