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The Utility Commission unanimously approved outsourcing wastewater billing to InHance for up to three months, at a maximum cost of $5,000 per month, while the Account Receivables Clerk position is filled.
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Wastewater billing will temporarily be handled by the Commission’s billing software vendor because staffing and internal accounting controls prevent one employee from both billing and collecting payments. The Commission also unanimously denied a request for reimbursement related to sewer lateral work, citing past practices. A sewer rate study launched in January remains underway, with no rate change approved at this meeting.
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