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Temple EMS reported 11,389 calls and 8,041 transports for the year, with August priority 1 responses averaging 6 minutes 37 seconds against a 10-minute goal. The replacement of the BEATS system with AVL now dispatches the closest appropriate unit and has improved response times.
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Residents may see faster emergency responses because dispatchers now assign the closest appropriate unit. For some lower-priority calls, a new online doctor service may provide a diagnosis and prescriptions without sending a crew; calls needing in-person care can be returned to dispatch for help or transport. The board also reviewed plans for new and remodeled fire stations, two apparatus deliveries in late 2025 and early 2026, and 10 proposed FY26 fire department positions.
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