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The Authority unanimously approved a new account-adjustment and billing policy intended to treat customers fairly while protecting Authority finances. The impervious-area reassessment project is ahead of schedule and is expected to finish by the end of April instead of August.
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Residents now have a formal policy governing account adjustments and billing issues, although the minutes do not provide the policy’s specific customer rules. The Authority also approved $4,216 for the impervious-area reassessment project and payments totaling $8,540 for Fox Run Pump Station work. The new pressurized main at Fox Run is online, with work moving next to the gravity main.
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