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Council directed immediate changes to the expanded Utility Payment Assistance Program, including waiving specified fees and counting each bill as one assistance instance. The program distributed more than $133,000 to over 300 households in FY 2025, while FY 2026 funding of $127,744 was nearly depleted.
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Residents seeking utility help can receive assistance under the revised fee and usage rules, while staff study whether additional hardship criteria or funding limits are needed. Council deferred decisions on quarterly funding caps and assistance for some students served by outside utility providers. Staff will return in September with 11 months of data and recommendations for FY 2028 changes. The FY 2027 tax rates discussed were preliminary, not final.
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