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City staff recommended continuing due diligence on Southland Dispatch as the most cost-effective option for fire and EMS dispatch, while warning that an in-house combined police and fire dispatch center would be far more expensive and operationally difficult.
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The main takeaway is that Oak Forest is looking at outside dispatch options for fire and EMS after its current contract ends. Staff said Southland Dispatch appears to be the best next step because it is cheaper than building and running a combined in-house dispatch center. The study said residents should not see interruptions in emergency service if the city moves to Southland. The Committee did not award a contract; staff asked for direction to keep evaluating Southland before a final decision.
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