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Mount Vernon is implementing the OpenGov utility billing system before the current software sunsets in 2027, with planned real-time payment processing, improved customer interaction, and enhanced reporting.
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The utility billing change is intended to make it easier for residents to interact with the city and pay bills. Finance staff will open a dedicated bank account for EMS billing transactions and implement the new billing module. Parks staff are also preparing a grant application of up to $200,000 for a new accessible skate park at Bakerview Park, which would require matching city funds.
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