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The Commission requested follow-up review of possible housing-related amendments to Chapter 109, including a review of Madison’s ordinance and complaint process with the City Attorney’s Office involved. Staff also presented a web-based system for tracking discrimination complaints and related follow-up activity.
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The Commission did not approve a housing ordinance change at this meeting. Instead, it began reviewing whether Chapter 109, the ordinance guiding its work, may need changes involving housing and protected classes. A new complaint-tracking system is intended to help staff monitor complaints, calls, emails, walk-ins, and follow-up while protecting confidentiality and explaining the Commission’s role clearly.
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