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The Water Pollution Control Authority unanimously approved a policy allowing water service to be terminated for accounts delinquent for at least one year; the department reported more than $5 million in unpaid water and sewer charges.
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The policy primarily targets delinquent commercial accounts and requires advance notice before service is terminated. The minutes state that the policy includes provisions for low-income households and people with serious illnesses. The authority said improved collections could reduce pressure to raise rates, while the mayor raised concerns about health and added costs from shut-offs.
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