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The WPCA approved a one-time adjustment for a financial hardship request in a 4-1 vote and agreed to develop a formal hardship policy. It also unanimously approved a $465.64 sewer-bill adjustment for 141 Julia Terrace after a hose was left running.
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One resident received a one-time bill adjustment because an accident limited her ability to pay; the adjustment amount was not stated. The WPCA plans to create written rules for handling similar hardship requests in the future. A proposed shut-off policy was postponed until the mayor can attend a future meeting.
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