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The authority approved customer bill adjustments totaling $3,643.11: $1,662.39 for a property on Spring Street and $1,980.72 for a property on Congdon Street. It also directed staff to explore a payment plan for a separate property facing foreclosure.
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Two customers received approved reductions to their water and sewer charges. For another property in foreclosure, staff will investigate whether a payment plan could stop or address the foreclosure process. The revised water shut-off policy was discussed but not adopted; additional information and clarification were requested.
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