Quick context to catch up fast.
HRECC answered more than 90% of 9-1-1 calls within 10 seconds each month in 2025, compared with the national standard of 90% within 15 seconds; 95% were answered within 15 seconds.
Open the committee coverage hubs tied to this summary.
Was this summary helpful?
Your feedback helps us prioritize what to improve next.
The emergency communications center reported that calls were processed from intake to radio dispatch in an average of 100 seconds in March, while the full call cycle averaged 161 seconds. The center has four emergency communications officer vacancies, one vacant assistant supervisor position, and a vacant radio system administrator position. The board also unanimously supported creating or updating agreements covering systems used for JMU Police Department operations.
Follow the major takeaways from this briefing.
Action items flagged by the community.
No follow-ups have been shared yet. Add one in the community board below.
Details and records from this meeting.
Fresh records from this municipality.
Know who to contact about the decisions that matter.