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The center reported zero emergency communications operator vacancies, while one support-team resignation and one Assistant Shift Supervisor vacancy remained. Six candidates started in December, four in January, and three were tentatively scheduled to start in February; the board also directed that overtime and standby trends be included in future reports.
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For residents, staffing levels for emergency call-taking were reported as fully filled, although a supervisory position and support-team position remained unresolved. The backup communications site remains on hold while higher-priority work continues, and HVAC replacement, roof repairs, radio upgrades, and other technology projects are in progress. The board also approved the prior meeting minutes and discussed training improvements, including a structured ride-along program and compensation initiative.
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