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The City plans to launch the Spry Engage utility billing system in November 2025. Customers will receive new account numbers and must re-enroll in autopay; staff expect possible collection delays during the transition, although revenues are expected to be collected.
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Council reviewed several plans but took no formal action because the meeting was a work session. The utility billing change is the most immediate resident-facing item: customers will need to update autopay information, while property managers will be able to link multiple accounts. Council also reviewed a proposed 2026 employee pay plan, an economic development strategy, emergency alert improvements, and lease terms for the Colorado Eagles.
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